Jerusalem Gold Hotel
What Guests Say
From the moment I stepped into Jerusalem Gold Hotel, I entered into a legacy of charm and elegance. I was welcomed with a warm reception by Mary, who is tri-lingual in English, Hebrew, and Arabic. She was eager to serve and assist me upon my arrival even sitting in the lounge area with a latte for me. I felt like I had arrived at my second home away from home. Any questions or directions I required throughout the week were promptly answered and attended to by Mary. Coffee and cool refreshments were available throughout the day. Trays of delicious pastry greeted us every morning. The view from my 8th floor room provided a wonderful scene of daily life in downtown Jerusalem. The bed and the pillows were the most comfortable accommodations I have ever slept in! The location is superb as access to areas of interest are within walking distance and all forms of transportation are just steps away from the hotel. Upon checkout, there was a vast spread of cultural delicacies available to enjoy! I felt like it was a personal ‘bon voyage’! I had the privilege of meeting Ariella, the General Manager, who was a pillar of grace for the hotel, a true gem! The whole experience at Jerusalem Gold was markedly wonderful and made it difficult to leave. I highly recommend this hotel for your stay in Jerusalem. You will not be disappointed!
Carolyn
March 2025
The staff was especially helpful, and quick to fix any problems.
Bruce
April 2023
Location is good
Lir
January 2025
convenient
Cheryl
March 2023
The location was amazing very central
Jeffrey
March 2025
The location right next to the station. The room was spacious as we got a free upgrade, thank you Najla. Also the bed and pillows were great. Staff excellent. Friendly Mary and Najla gave us excellent treatment. Breakfast buffet has everything and more you desire.
Hiddepla
June 2023
Excellently located close to main transport hubs. Reception staff were very friendly, helpful and professional. On arrival at 0830 hrs,Najla checked us in with an immediate upgrade to a suite. Mary, later provided us with invaluable travel advice on the best way to see the historical biblical sites. A first class service.
George
July 2023
Mary the receptionist manager was very helped, she provided the information I needed and she was always there to help. I can say her customer service is 10 out of 10. She is amazing, perhaps she is the star of the hotel. the hotel is well located, the train station to the airport and tel Aviv is about 50 meters from the hotel so as trams and buses. From here you can go different part of the country , even the bus central station is here, about 50 meters from the hotel. You can also walk from here to the old city or take a tram or a bus.
John
April 2025
Location, location. It's wonderful to be near the bus and train stations, so you can go anywhere. Jaffa Street is also nearby, and you can easily take the tram to either Mount Hertz and/or the Kotel and other sites. Of course, the staff is super awesome and friendly. Mary, Mary Mary. What a wonderful person. I can't say it enough. The entire staff is also great.
Ammo24
November 2024
From the moment I walked in, the welcome by Mary at the reception was warm, professional and caring. She arranged for an upgraded room to be ready while in fact I was codering to just drop off my bag, as check-in time was a few hours away. Throughout my stay, she was always there with a smile and offer to help. A true asset in the hospitality industry. The room (junior suite) was comfortable. Furnishings are fine (meaning not worn) but look a bit dated - although that is not u common in Israel. Let’s just say they are better than one might expect at first glance. :-)
Joel
January 2025
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